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šŸ³ļøā€šŸŒˆ MHM Wales Awarded Queerify LGBTQ+ Safe Space Certification


We’re incredibly proud to announce that Mental Health Matters Wales has been awarded the Queerify LGBTQ+ Safe Space Certification – achieving an OutstandingĀ resultĀ in our assessment.

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This prestigious accreditation recognises our strong and ongoing commitment to creating inclusive, welcoming, and safe environmentsĀ for LGBTQ+ individuals across our services, staff teams, and community spaces.


The certification process included:


  • An anonymous staff survey

  • A full review of our policies and practices

  • A multi-site audit across our offices and hubs


We were absolutely delighted to learn that MHM Wales has been recognised as one of the top-performing organisations in the UKĀ audited by Queerify – a huge credit to our team and the values we live by every day.

"We’re incredibly proud to be recognised as one of the top organisations in the UK for LGBTQ+ inclusion by Queerify. This certification is a powerful reflection of the culture we’ve built at MHM Wales – one where everyone is treated with respect, dignity, and compassion. It’s not just about policies; it’s about people, and I’m proud of our team for creating spaces where all identities are celebrated and everyone feels they belong." Richard Jones CEO

From inclusive recruitment and respectful language to gender-neutral facilities and visible LGBTQ+ support, this result reflects our belief that no one should face mental health challenges alone – and everyone should feel safe, respected, and valued.


We extend our heartfelt thanks to the Queerify team for their constructive and affirming approach, and to our staff and volunteers who contributed so openly and honestly to the process.


🌈 This is just one step – and we’re committed to going even further.

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Mental Health Matters Wales | Union Offices, Quarella Road, Bridgend, CF31 1JW  | admin@mhmwales.org.uk | 01656 767045 or 01656 651450  

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